Tips/Troubleshooting

• Why is the video taking so long to play?
  • Before playing your video, your browser wants to download a percentage of the video (called buffering). You do not have to wait for the entire video to buffer. The amount necessary to buffer depends on the speed of your internet connection. After buffering passes 10%, select the play button to begin viewing the video. If the video has to stop and begin buffering during playback, this indicates that the internet connection is not downloading the file as fast as you are viewing the file. Allow the video to buffer to a greater percentage before resuming play.
• Where do I receive a username and password to access the videos?
  • A unique username and password is given to each pilot with an account. Consult with your company representative or contact ATI. Our contact information can be found here
• Why won't the video play on my computer?
  • If the video will not play on your computer, we will be glad to troubleshoot the basic issues with you. Our contact information can be found here
• Can I make the video any larger?
  • Yes you can! To view the video in full screen mode, click on the small shaded box to the left of the volume controls, directly below the video window. While full screen, selecting escape will resume the smaller video window.
• How long does my web-site training subscription last?
  • 1 year (365 days) from the date of purchase

System Requirements

• What are the system requirements for viewing the online videos?
  • A high speed internet connection
  • A supported web browser
  • Adobe Flash Player (version 9)
• How can I tell if I have a "high speed" internet connection?
  • ATI defines a high speed internet connection as any connection capable of maintaining a minimum download speed of 1.5 Mbps
  • To check your intenet speed, visit www.verizon.net/speedtestand follow the instructions provided
• What web browsers are supported?
  • Most all standards complient browsers are supported to include:
  • Mozilla Firefox (version 3)
  • Internet Explorer (7)
• I use the latest version of AOL's web browser ... is that ok?
  • No! AOL's browser will generate errors when used in conjuction with ATI's website. Until AOL develops a "standards compliant" browser capable of properly working with flash media files, ATI will not support any issues associated with the use of an AOL browser.

Terms of Service

• 1. Your Acceptance
  • By using and/or visiting this website (collectively, including all Content available through the trainati.com domain name), you signify your assent to these terms and conditions (the "Terms of Service"). If you do not agree to any of these terms, then please do not use the Air Training International Limited Website. The term "Air Training International Limited" or "us" or "we" or "our" refers to Air Training International Limited, the owner of the Website. The term "you" or "user" refers to the user or viewer of our website.
  • This Agreement may be amended at any time by us from time to time without specific notice to you. The latest Agreement will be posted on the website, and you should review this Agreement prior to using the website.
• 2. Limited Right to Use
  • Air Training International Limited hereby grants you permission to use the website as set forth in this Terms of Service, provided that: (i) the Air Training International Limited video library as contained on our website will not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purposes whatsoever without the prior written authorization of Air Training International Limited; (ii) you will not circumvent, disable or otherwise interfere with security related features of the Air Training International website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Air Training International Limited Website or the Content therein; and (iii) you will otherwise comply with the terms and conditions of these Terms of Service.
  • You are granted a non-exclusive, non-transferable, revocable license (i) to access and use the website strictly in accordance with this agreement; (ii) to print out discrete information from the website solely for internal purposes and provided that you maintain all copyright and other policies contained therein. No print out or electronic version of any part of the Website or its contents may be used by you in any litigation or arbitration matter whatsoever under any circumstances.
• 3. Disclaimer, Liability, and Limitations
  • THE SERVICE AND CONTENT FROM OR THROUGH THIS SITE ARE PROVIDED "AS-IS," "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED. THE OWNER OF THIS SITE ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS ON THIS SITE. OUR SOLE AND ENTIRE MAXIMUM LIABILITY FOR ANY INACCURATE INFORMATION, FOR ANY REASON, AND USER'S SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT PAID BY THE CUSTOMER FOR THE INFORMATION RECEIVED (IF ANY). WE ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
  • Air Training International Limited assumes no responsibility and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your use of the Website. Air Training International Limited makes no representations or warranties of any kind, express or implied, as to the accuracy or completeness of the information, content, materials or products included in the Website or associated documentation. Air Training International Limited makes no representations or warranties that the information in the Web-site training or associated documentation complies with the Federal Aviation Administration's guidelines on the subjects discussed in the Web-site training and associated documentation. The Web-site training, plus any associated documentation, is for guidance purposes only, and is not to be relied upon in any manner.
• 4. Hyperlink Disclaimer
  • This website contains links to other Internet sites. These links are provided solely as a convenience to you. These third party sites may contain opinions and viewpoints of third parties that do not necessarily coincide with our opinions and viewpoints. Those sites may also have policies different than ours.
• 5. Intellectual Property
  • The content, organization, graphics, design, compilation, magnetic translation, digital conversion, videos and other matters related to the website are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the website is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the website. The posting of information or materials on the website does not constitute a waiver of any right in such information and materials. Some of the content on the website is the copyrighted work of third parties.
• 6. Indemnification
  • You agree to indemnify, defend and hold us and our affiliates, business partners, officers, directors, employees and agents harmless from any loss, liability, claim, demand, damage, or expense (including reasonable legal fees) asserted by any third party relating in any way to your use of this website or breach of these Terms of Use. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, which shall not excuse your indemnity obligations.
• 7. Forum Selection
  • These Terms of Service shall be governed by the internal substantive laws of the State of Texas, without respect to its conflict of laws principles. Any claim or dispute between you and Air Training International Limited that arises in whole or in part from the Air Training International Limited Website shall be decided exclusively by a court of competent jurisdiction located in Tarrant County, Texas.